Refund & Privacy Policy for Nginsight.com
Effective Date: 16/04/2025
Refund Policy
General Policy
NG Insight provides a platform for users to post reviews about products, services, or businesses. As our primary service is the provision of a digital platform for user-generated content, we do not offer refunds for services rendered, including but not limited to
- Premium account subscriptions
- Featured listings
- Advertising services
All purchases are final and non-refundable unless otherwise stated in a specific agreements
Exceptional Circumstances
Refunds may be considered under the following exceptional circumstance:
- Duplicate transactions due to technical errors
- Unauthorized transactions proven to be fraudulent
- Service disruptions lasting more than 72 consecutive hours
To request a refund under these circumstances, please contact us at [Your Contact Email] within 7 days of the transaction. Include your account details, transaction ID, and a description of the issue
Processing Refunds
Approved refunds will be processed within 14 business days to the original payment method. Note that processing times may vary depending on your financial institution.
Privacy Policy
Introduction
nginsight.com ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.nginsight.com, in accordance with the Nigeria Data Protection Regulation (NDP)
Information We Collect
We may collect the following information:
- Personal Information: Name, email address, phone number, and other contact details when you register or contacts
- User-Generated Content: Reviews, comments, and other content you post on our platform.
- Usage Data: IP address, browser type, operating system, access times, and pages views.
- Cookies and Tracking Technologies: To enhance user experience and analyze website traffic.
Use of Information
We use the collected information to:
- Provide and maintain our services
- Personalize user experience
- Communicate with users
- Monitor and analyze usage patterns
- Enforce our Terms and Conditions
Disclosure of Information
We do not sell or rent your personal information to third parties. We may disclose your information to
- Service providers assisting in our operations
- Law enforcement agencies, if required by law
- Protect our rights, privacy, safety, or property
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction
Your Rights
Under the NDPR, you have the right to:
- Access your personal data
- Request correction or deletion of your data
- Object to processing of your data
- Withdraw consent at any time
To exercise these rights, please contact us here.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage users to read the privacy policies of each website they visit.
Cookies
We use cookies to enhance your experience on our website. You can set your browser to refuse all or some browser cookies. However, if you disable or refuse cookies, some parts of our website may become inaccessible or not function property.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this policy. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Refund & Privacy Policy, please contact us at: Link